Mooi Living is proudly an Australian company and our warehouse is located on the beautiful Burleigh Heads on the Gold Coast in Australia. We delivery world-wide!

Shipping Times & Costs

By completing your payment and finalising an order with us, you agree to the following terms and conditions regarding the shipping and delivery of your order.


All orders are prepared and shipped within 24 hours of placement, excluding weekends and public holidays.

Please be aware that during sale periods, there might be delays due to high order volumes.

Orders made after 2 pm AEST on Monday to Friday will be shipped on the following business day.

Shipping Method Cost Estimated Time
Standard AUS $13.50 for orders under $350 or
$14.50 with Signature
Free for orders $350+
3- 10 Business Days
Express Post AUS Calculated at Checkout 1-4 Business Days
Click & Collect (Burleigh QLD) FREE Ready next business day!
Arrange time to pick up 1300 180 710
Standard NZ - Australia Post Intl $21.50 NZD for orders under $350
Free for orders $350+
5-8 business days
Express NZ - Australia Post Intl Calculated at Checkout 2-5 business days
USA Standard - Aust Post or DHL $29.95 USD for orders under $350 USD
Free for orders $350+ USD
3 - 14 business days
USA Express - DHL Express Calculated at Checkout 3 - 6 business days
Canada Standard - Aust Post or DHL $29.95 CAD for orders under $350 CAD
Free for orders $350+ CAD
1 - 2 weeks
Canada Express - DHL Express Calculated at Checkout 3-6 business days
Rest of the World - Aust Post or DHL Calculated at Checkout 1 - 2 weeks



Please note that processing delays resulting from customs, public holidays, severe weather, or courier transit errors are beyond our control. While we will make every effort to assist in resolving these issues, we are not responsible for lost, stolen packages, or packages delayed in transit.

To find out if your location is affected by service adjustments feel free to visit Auspost’s Service Information page.


Any customs fees, taxes, or additional costs associated with your international purchase are the customer's responsibility and are not included in the order or shipping fees. If you are uncertain about the applicable taxes and customs fees, we recommend contacting your local customs office.

Orders shipping to New Zealand are shipped via Australia Post International Express Post. NZ GST: 15% NZ GST is included in the price for orders shipping to New Zealand. GST is paid by Mooi Living at the border for shipments to NZ.

Orders to USA, Canada and select international locations will be shipped predominantly via DHL Express, but may in some cases be shipped via Australia Post International for standard shipping.

*For APO, FPO, DPO & PO Boxes: Please contact Customer Experience for assistance.

Mooi Living is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. We do not offer refunds for these costs.

If an order is refused by a customer due to customs duty, taxes and/or fees, the parcel will be held for 2 weeks.

If these fees are not paid in this time the parcel will be abandoned. Subsequent fees may be applied to any refund if eligible. Mooi Living is not responsible for refunding or handling of an abandoned order.

Our prices do not include local taxes and import/custom duties for international orders.


After your order is packed and leaves our warehouse, an email will be sent to the email you provided during the order placement. This email will include the tracking number for you to monitor the progress of your order.


Please be aware that delivery times can vary based on the time of year, holidays, weekends, and severe weather. We cannot be held responsible for lost or stolen packages or those delayed in transit. The customer is responsible for providing the correct shipping and delivery address. If the wrong address is provided, Mooi Living may not be able to offer reimbursement for the package. 


Australia Post's delivery service will not require a signature and will deliver with Authority to Leave. This means that Australia Post will leave your order in a safe place for your convenience.

If you do not want or there is no safe place to leave your package, please provide clear instructions in the order notes when shopping with Mooi Living.