SHIPPING & DELIVERY
In stock products, are dispatched from our Gold Coast warehouse within 24 hours (Mon–Fri, excl. public holidays & peak sale periods).
SHIPPING RATES:
- QLD Flat Rate: $14.50 (1-4 business days)
- NSW, ACT & VIC $15.50 (3-7 business days)
- SA & TAS $19.95 (3-7 business days)
- WA & NT $19.95 (6-14 business days)
- Express Shipping: Calculated at checkout - recommended for urgent orders.
- Flat rate shipping is available for physical addresses only. For PO Boxes and Parcel Lockers, please select an Australia Post shipping option at checkout.
- Orders with a Pre-order item will be sent once the pre-order item arrives at our warehouse.
See our Shipping Policy for full details.
COVER + FILL CO FILLING ORDERS
If you select Cover + Fill Co Filling, your order will arrive in two separate deliveries:
- Your Mooi Living bean bag cover (including the inner bag) will be dispatched from our Gold Coast warehouse - you can select Express for the covers only.
- Your bean filling will be dispatched separately by our trusted supply partner, Fill Co, directly to your delivery address.
As your cover and filling are shipped from different locations, they may arrive on different days.
Important Delivery Requirements: Fill Co can only deliver to residential street addresses (no PO Boxes, Parcel Lockers or business addresses). Authority to Leave (ATL) is required, meaning your filling may be left at your nominated delivery address without a signature.
No extra shipping fees for filling! You'll only pay the standard shipping rate for your Mooi Living cover. Delivery of your Fill Co bean filling is included at no additional cost.
RETURNS
- 30-day returns for refund or exchange.
- Sale item returns subject to our Returns Policy.
- Please read our Returns Policy in full before lodging a return.